McAfee CASB Success Plans

McAfee CASB Success Plans

Packaged, personalized plans to support the deployment and
usage of McAfee MVISION Cloud.

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Your path to success in the cloud

Personalized Framework

We provide a personalized blueprint so you can accelerate your adoption of MVISION Cloud. These packaged plans provide personalized assistance, enablement workshops and training, and proactive monitoring to help you expand skillsets, reduce risks, and maximize investments.

Plan Options

Choose from two plans that accommodate businesses of all sizes: McAfee CASB Success Plan – Remote and McAfee CASB Success Plan – In-Region. These plans promote your successful outcomes by focusing on offering expert assistance, uncovering and fixing potential risks, and increasing product adoption and consumption.

Focus Areas

We focus on three key areas: expanding skillsets, helping reduce security risks, and extracting greater value from your technology investment.

Outcomes of the McAfee CASB Success Plans

Expand Skillsets

Expand your skillsets through workshops and other learnings to improve productivity and decrease downtime.

Help Reduce Security Risks

Minimize your risks through tenant monitoring to proactively identify issues and prioritized access to technical experts to resolve issues.

Maximize Investments

Maximize your investment through personalized guidance to deliver successful outcomes and improve product usage.

Compare plans

Our structured plans provide predictable security outcomes. Choose the plan that’s right for you.

Features CASB Success Plan – Remote CASB Success Plan – In- Region
Assigned Customer Success Manager (CSM) provides hands-on assistance and manages escalation Services delivered offshore in your business hours Services delivered within your region in your business hours
Cloud Assigned Technical Contact (ATC) operationalizes best practices, discovers issues, and provides use cases/key features Services delivered offshore in your business hours Services delivered within your region in your business hours
McAfee MVISION Cloud support    
24/7 phone support    
Documented Success Plans    
Business reviews Remote Remote
Service request prioritization through Cloud ATC    
Proactive notification service via Support Notification Service (SNS)    
Designated contacts 10 designated 15 designated
Skills assessment capability reviews    
Service excellence report    
Proactive tenant monitoring    
Use case operationalization    
Bi-annual architecture review    
 
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Learn more about McAfee cloud security solutions

Resource Library

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Customer Success Plans

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McAfee Training Courses

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